Privacy Policy

1. Information We Collect

We may collect information you provide directly, including:

• Name, company name, and contact details
• Project requirements and communication history
• Billing and transaction details when applicable
• Client portal account information and uploaded files

2. Information Collected Automatically

We may collect limited technical data such as device type, browser, pages visited, and usage events to improve service quality, security, and performance.

3. How We Use Information

We use collected information to:

• Deliver and improve our app, web, and AI development services
• Manage client relationships, projects, and support
• Operate and secure the client portal
• Send project updates, invoices, and service communications
• Comply with legal obligations and enforce agreements

4. Legal Basis and Consent

Where required by law, we process personal data based on consent, contract performance, legal obligations, or legitimate business interests.

5. Data Sharing

We do not sell your personal data. We may share data with trusted providers supporting hosting, analytics, payments, communication, and security, and only as needed to operate our services.

6. Data Retention

We retain personal data only for as long as needed to provide services, maintain business records, resolve disputes, and comply with legal requirements.

7. Security

We use reasonable administrative, technical, and organizational safeguards to protect your data. No method of transmission or storage is completely secure.

8. Your Rights

Depending on your location, you may have rights to access, update, delete, or restrict use of your personal data. Contact us to submit a request.

9. Third-Party Links

Our website or portal may link to third-party services. We are not responsible for their privacy practices, and you should review their policies.

10. Contact

For privacy questions or requests, contact Deka Works Studio at support@dekaworks.com.